Author Topic: rake boxes procedures?  (Read 4909 times)

casacubana

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rake boxes procedures?
« on: May 24, 2011, 01:15:54 PM »
hi all,
i am not sure iam at right section and i am not sure how phrase this but i will try :)
just got hired by this" future" poker room i helped them purchase everything and still helping them for small details,today they asked me how should they proceed  about rake boxes-bbj boxes-tip boxes,i explain:
 should the cashier ,the floor or chiprunner take care of pulling the box off from the table?and then what?we do have have a vault also 6 cashiers windows+security room! i am very unfamilier with the procedures in big poker room how to handle that!but they want a good and safe structure(procedure) that we can follow. i hope you undestand what i am trying to say and thank you in advance for your help

regards
laura

chet

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Re: rake boxes procedures?
« Reply #1 on: May 24, 2011, 03:55:21 PM »
Laura:  In EVERY room I have ever played in, Security took care of pulling the rake boxes.  I believe that as a table is closed, the dealer or floor takes care of the dealer tip boxes.  I don't know about bbj boxes. 

You may want to look carefully at what procedures are required by your local gaming authority with regard to security, etc. 

Spence

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Re: rake boxes procedures?
« Reply #2 on: May 24, 2011, 06:18:14 PM »
BBJ is not a really big deal as it can just be counted off the floor in your soft count room(Chips) As for rake if you are a twenty four hour casino there are many procedures to take into place. First, you will want do your rake pull at the same time everyday. As the manager on duty record the number of hours the table is open and correlate that with the audited drop total and the end of the day. You should be able to estimate your daily rake to within a few hundred dollars. Each table can make $150 per hour roughly depending on your dealers, players, and other such variables. You might want to do some Hand per hour tracking to figure this out. Second, when it is time to pull the box this should be done by security and your count team if you have one. If not then I assume that the cashiers are the ones doing all the chip counts at days end. Who does your slot drop? Usually the same staff will do the poker rake as well. The rake boxes will have a lock on them as well so your security should be the only ones who can pull them.
If you want to create the procedure yourself I would start with finding out who is doing the drop for the rest of the casino, get them to do your poker boxes as well. Then find out who does the count for slots and have them take on the poker rake too. Next if you do run 24 hours set a shift start where all your rollovers happen. The BBJ would get updated and the rake hours get changed to a new day. You may like this to happen at Noon, or maybe your morning shift start time.
I hope some of this helps. If you'd like send me an E-mail and I might be able to send of excerpts from an old manual I have on our procedures.

casacubana

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Re: rake boxes procedures?
« Reply #3 on: May 25, 2011, 01:56:48 PM »
thank you guys! is the procedures usualy the same in every "big"poker room? or i can be creative a bit :)
regards
laura

chet

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Re: rake boxes procedures?
« Reply #4 on: May 25, 2011, 02:17:45 PM »
You can probably be creative with any money that is not the "Houses" as long as you are able to account for each and every penny. 

It has been my experience that the House is very, very, very strict and has absolutely NO tolerance for foolishness when dealing with the "House Money". 

I would be very careful and have any "creativity" you wish to employ be approved by every ladder step above you.

Brian Vickers

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Re: rake boxes procedures?
« Reply #5 on: July 26, 2011, 11:30:48 AM »
Check with your state or local regulations.  In my state, the rake box and BBJ must be on the same side, with the BBJ in a clear but labeled removable box similar to the dealer toke box, and the actual dealer toke box must be on the other side.  Security collects rake boxes and financing would handled BBJ collecting, with the numbers updated by them the same time each day.  We do not currently have a BBJ in our room, but I was recently looking at the regs as we will likely be adding one soon.

Tony Dunn

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Re: rake boxes procedures?
« Reply #6 on: August 01, 2011, 05:00:42 AM »
From a dealer point of view and in the interest of customer satisfaction, DO NOT let who ever pulls the boxes interrupt a hand in play. It's very unprofessional and when a player is facing a tough decision there is nothing more frustrating then being distracted and bothered by someone who should be doing what ever they can to make the customer feel at ease. Some rooms, I have been told, have a window of time to pull the boxes or they risk violating gaming regulations. I spoke with my superiors and I've been told it's not true. Put the customers first. The money will still be there if someone has to wait a minute or two at most.   
Serious poker is no more about gambling than rock climbing is about taking risks. -- Alfred Alvarez (2001)

Nick C

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Re: rake boxes procedures?
« Reply #7 on: August 01, 2011, 07:59:05 AM »
In the Las Vegas casino's (years ago), each cardroom that I worked in was a 24/7 operation. Security would take the drop box and it would go to the casino count room. Each box was marked; poker, table # and shift:

                                                           POKER GRAVE
                                                           TABLE # 3
Security would start at about 15 minutes before the next shift began, There were two security personel for each procedure, one table at a time. The removed box would be replaced by the empty box for the next shift. I imagine, with the larger cardrooms of today, more than one team of security guards could be used.

 Other rooms have their own count room and dealers stay after their shift and count the drop. As far as I know, the bad beat jackpot could be handled in the same manner as the drop. The regulations governing these procedures may vary from casino to casino.  There will always be multiple employees present, from different departments for confirmation.

Tony Dunn

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Re: rake boxes procedures?
« Reply #8 on: August 01, 2011, 08:30:33 AM »
You might already have 'em but if you want to cut down on the time that security is stopping the game to pull the boxes, get $2, $3, or $4. It'll keep that boxes from filling up so quickly and you'll only need to pull the boxes once per day. Efficiency = more $!!!
Serious poker is no more about gambling than rock climbing is about taking risks. -- Alfred Alvarez (2001)