Author Topic: Dealer Awards Pot to the Wrong Person  (Read 570 times)

Motobaka72

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Dealer Awards Pot to the Wrong Person
« on: June 23, 2017, 04:09:07 PM »
Albert is all in,

Brandon calls

Dealer kills Brandonīs hand wish is clearly the winner.

Dealer awards the pot mistakenly to Albert.

The whole table recognizes that Brandon won.

Albert says he is not returning the pot.


Floor is called

Cards are recognizable.  Also eyes in the sky says that info is correct.

What do you do?

Nick C

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Re: Dealer Awards Pot to the Wrong Person
« Reply #1 on: June 23, 2017, 06:23:02 PM »
Albert will be made an offer he can't refuse...something like; "Either the money from the pot is returned to Brandon, or he will be fitted for a pair of cement shoes and taken for a ride!" Seriously, the fact that the cash game is played in a casino, and the "eye in the sky" confirmed the mistake...I can't imagine any player refusing to return the pot to the rightful owner.

 Lets take the worst scenario and Albert is leaving with the money before security can even stop him. Albert should be forever barred from returning and the amount of the pot should be given to Brandon. Either the house or the dealer might be asked to make up for Brandon's financial loss.

 I know of no rule that would support what I've written. However, I do remember years ago when dealing in Las Vegas, dealers being responsible for pushing the pot to the wrong player. My experiences occurred in lower limit games, and the pot size was usually not equal to a weeks salary but that was the way it was handled. The player that was not the winner would almost always return the money, so it never really had a terrible ending...but that's the way it was.

Lado

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Re: Dealer Awards Pot to the Wrong Person
« Reply #2 on: June 24, 2017, 11:37:27 PM »
Nick is 100% correct

BROOKS

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Re: Dealer Awards Pot to the Wrong Person
« Reply #3 on: June 25, 2017, 02:08:40 AM »
Our rule is that the player must give him the $
If he refuses, he is banned until he pays
The casino will pay the winner what he is owed, as it was our error
That guy is never coming back until the casino gets their money from him

Nick C

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Re: Dealer Awards Pot to the Wrong Person
« Reply #4 on: June 25, 2017, 12:06:40 PM »
Brooks...Sounds like you agree with me. ;)

Uniden32

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Re: Dealer Awards Pot to the Wrong Person
« Reply #5 on: June 26, 2017, 08:43:07 AM »
Pretty much what Brooks said.

Only thing I might add is depending on the size of the pot we might notify the local sheriff's department.
Ralph Brandt
Tournament Coordinator
Isle Casino - Pompano Beach, FL
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Nick C

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Re: Dealer Awards Pot to the Wrong Person
« Reply #6 on: June 26, 2017, 01:33:28 PM »
Ralph...Wow, are you serious? If it was that much, don't know if I'd even allow him to cash out...assuming it was casino chips and not cash.

 That's kind of like a black jack player busting and picking up his chips before the dealer has a chance to scoop them up and walking away from the table. It's stealing...the chips don't belong to you.

BROOKS

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Re: Dealer Awards Pot to the Wrong Person
« Reply #7 on: June 26, 2017, 02:02:14 PM »
"It's stealing...the chips don't belong to you"

Is it really stealing though? They were given to him by the dealer.
We don't contact police because we gave him the chips, albeit in error, but all we can do is ask for them back. If he refuses, we escort him out and don't let him back til the $ is returned.
This is the same if a dealer overpaid someone, for example on roulette, or they paid a push in blackjack, etc.


Nick C

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Re: Dealer Awards Pot to the Wrong Person
« Reply #8 on: June 26, 2017, 07:47:48 PM »
Brooks,

 I think you're going a little too easy on that player. Barring a player from returning to your casino or poker game might be effective if the guilty party is a regular player. There are many players that are tourists and barring them from returning might not be punishment enough, if at all.

 Small amounts of cash awarded by mistake are much easier to deal with as opposed to larger amounts that might be substantial. As rules go, I realise the amount should be irrelevant.

 In the original situation, all players, including Albert, knew the pot was awarded to the wrong player...no way he walks out of my game with that money.

Dave Miller

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Re: Dealer Awards Pot to the Wrong Person
« Reply #9 on: June 27, 2017, 04:56:28 PM »
Chips are the property of the casino. Refuse to cash them.

But be coy about it. If he refuses to return the chips, tell him he will be escorted to the cage, then escorted out the door. When he gets to the cage, only cash the portion that is his.
Superstitions are silly, childish, irrational rituals, born out of fear of the unknown.
But how much does it cost to knock on wood?

Nick C

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Re: Dealer Awards Pot to the Wrong Person
« Reply #10 on: June 27, 2017, 07:14:41 PM »
Yeah Dave, that's how I'd handle that situation, too. It's not his money.

Uniden32

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Re: Dealer Awards Pot to the Wrong Person
« Reply #11 on: July 06, 2017, 12:49:03 PM »
You guys are under the assumption that the Poker Room makes the rules for the casino.  Our policy is that I can't stop a player from cashing out chips, but I can delay the process long enough for Security and the authorities to arrive.
Ralph Brandt
Tournament Coordinator
Isle Casino - Pompano Beach, FL
@uniden32